FAQ's

What Does Free Shipping Mean?

All orders over $100 will be shipped standard (Ground Shipping) on us in the U.S.!

How Long After I Place An Order Will It Be Shipped?

All orders placed Monday-Friday will be packaged and shipped within 3-5 business days. It typically takes 2-5 business days to receive your order once it has shipped. However, due to Covid-19 please expect delays.

What Is Your Return Policy?

If you would like to exchange an item for a different size/color/item please email us at Shop@MoonstoneHills.com within 14 days of sale. Please note that all exchanges are subject to availability. If the item/size you are interested in is out of stock we will issue you a store credit once your return has been received.

All bodysuits/swimwear/intimates are FINAL SALE.

Moonstone Hills is not responsible for packages lost in transit.

 

I Cannot Find The Answers To My Questions. How Do I Reach Customer Service?

You can reach us via email Monday-Friday 9 AM - 5 PM EST at Shop@MoonstoneHills.com. Any emails sent Friday after 5 PM will be returned first thing Monday morning.